Customer Service
WARRANTY
The product is under warranty for a period of one year from the date of purchase. The warranty includes manufacturing defects, defects in material and workmanship. Provide copy of Invoice during Warranty Claim
To claim warranty, please submit an online request under customer service or you can call us on Toll Free no 1800 2 333 111. Please have the proof of purchase ready.
WARRANTY SUMMARY
Period of coverage:
Workmanship: 12 months (to replace)
Material: 12 months (to replace)
FAQ
How to measure the connecting size ?
Most frequent questions asked from our customers are in regards of compatibility of accessories for particular vacuum cleaner models.
For Domestic use the most common connecting size for accessories is 32 or 35 mm, for some industrial models it is 38 mm, very few vacuum cleaner brands offer other than the above mentioned standard size.
Connecting or coupling size means the outer diameter where the accessories needs to be attached and which has to correspondent with the inner diameter of the accessories
If the CONNECTING SIZE is not known we recommend to measure the same or drop us a message at WhatsApp 9372 455 344, we are always available to help
Why does my Wet and Dry Vacuum Cleaner blow dust out ?
The use of filters capable to catch the dust will solve this problem. RODAK offers a wide variety of Dust Bags, for every use the right one. Please drop us a message at WhatsApp 9372 455 344, we are always available to help
Which Filters should I use for which application?
We offer foam filters (for wet cleaning with cleaning solution), Cartridge filters for wet cleaning or for dry cleaning, paper bags for Dry cleaning only, SMS bag for dry cleaning in humid conditions, cloth filter for dry cleaning.
From where can I get additional Spares and Accessories?
Contact Toll Free no. 1800 2333 111 / 09372 455 344 / 0832 2858 555 or the Representative in your area. All spares and Accessories are ready available and can be delivered in shortest time.